1. Who is responsible for your data?

The controller of your personal data is:

13 by art, MB
Girulių g. 10, LT-12112 Vilnius, Lithuania
Company code: 307122038
Email: 13byart@gmail.com

Phone: +370 605 99443

2. What personal data do we process?
During booking

Bookings are handled via the Setmore booking system embedded through an iframe.

During booking, the following personal data may be collected:

first and last name;

email address;

phone number;

comments or additional information;

payment information (processed by Setmore and its payment partners).

Important: the data is collected and processed by Setmore as a data processor.
13 by art, MB acts as the data controller for the purpose of providing the booked services.

During website use

When using the website, the following data may be processed through cookies and analytics tools:

IP address;

device and browser information;

website usage statistics;

user interactions on the website.

3. Purposes and legal bases for processing

Personal data is processed for the following purposes:

to manage bookings and provide services (performance of a contract);

to improve website functionality and performance (consent);

for marketing and advertising purposes (consent);

to comply with legal obligations, where applicable.

4. Who receives your data?

Your personal data may be shared with:

Setmore (booking and payment management);

Google (Google Analytics 4);

PostHog (user behavior analytics);

Meta (Facebook/Instagram) (marketing and conversion tracking);

IT and hosting service providers (server hosting and maintenance).

5. Transfers outside the EU/EEA

Some service providers (such as Google, Meta, and PostHog) may process personal data outside the European Union or the European Economic Area.

In such cases, data transfers are carried out in accordance with applicable data protection laws and appropriate safeguards (e.g., Standard Contractual Clauses).

6. Data retention

Booking-related data is retained for as long as necessary to provide services and comply with legal obligations.

Analytical and marketing data is stored according to the retention settings of the respective tools or until consent is withdrawn.

7. Your rights

You have the right to:

access your personal data;

request correction or deletion of your data;

restrict processing;

withdraw your consent at any time;

lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us at 13byart@gmail.com.

8. Changes to this policy

This privacy policy may be updated from time to time. The latest version will always be available on this website.